Shipping Policy – ShineGehna

At ShineGehna, we aim to deliver your favourite jewellery safely and on time. Please read our shipping policy carefully before placing an order.

Shipping Charges

We offer free shipping on orders above ₹499 across India.

For orders below ₹499, a shipping charge of ₹69 will be applied at checkout.

Once your order is successfully placed, it usually takes 24 to 48 hours to process and dispatch your order.

Customers will receive order updates after dispatch.

Orders within Delhi and Delhi NCR are usually delivered within 2 to 3 business days.

Orders across India are usually delivered within 5 to 9 business days.

Maximum delivery time may take up to 9 business days, depending on location and courier service availability.

Once your order is shipped, tracking details may be shared through email, SMS, or WhatsApp (if applicable).

Customers are responsible for providing the correct delivery address while placing an order.

If an incorrect address is provided:

Refunds will only be processed after the product is successfully returned back to our facility.

In rare situations such as festivals, weather conditions, courier delays, or unexpected operational issues, delivery may take longer than expected.

We appreciate your patience in such situations.

Currently, ShineGehna delivers products across India only.

Thank you for shopping with ShineGehna.